Rather than a “one size fits all” approach to contract management, our goal is to maximize a provider’s ability to tailor its service offerings to the particularized needs of each customer while retaining the structural uniformity and legal protections that should remain consistent from client to client. The result is a modular set of documents that providers can use selectively to more accurately reflect the scope of each client relationship. Those documents may include any of the following:

  • Master Services Agreements
  • Service Specfications & Service Level Agreements
  • Managed Services
  • Backup & Disaster Recovery Services
  • Remote Application Hosting
  • Collocation
  • Hardware-as-a-Service
  • Project Proposals & Statements of Work
  • Short-Form Agreements for services provided to lower-revenue customers

  • By memorializing client relationships with a set of service agreements targeted appropriately to the services provided to particular clients and to the terms and limits of any applicable insurance coverage for errors & omissions, providers also obtain peace-of-mind knowing that their contracts work with, and not against, their risk-management initiatives.
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